SentryOutpost.com Back Online
Well, it’s back! Sort of. After a few weeks in corrupt data limbo I’ve gotten the Outpost back online. Or at least, the blog.
The folks at the hosting company claim to be on top of this, but…they haven’t solved the problem yet and I don’t know how fast they’re moving. A two week outage is unacceptable but at least I got the ODBC connection to the SQL back to restore the archives. A new board would mean starting from scratch. So, hang in there a while longer. More when there’s more…
Life in a nutshell, sans infinite space: whatever happened did so on the 17th at some ungodly hour of the morning. There was some serious data corruption and by the time I’d had my coffee and logged in Sunday the majority of the files in the account’s root path and db tables were logging errors. It was lookie no touchie at that point. I could see everything, I just couldn’t get a damn thing to open. I tried my best to get to the logs to see if I can make heads or tails out of it. Alas, not much was being piped there so some things were lost.
Of course, when I called the hosting company they “discovered” that there was no backup available to restore our system…the tape for that machine was, as they put it, “accidentally misplaced”. So, thanks to their expert efficiency and stunning (stunned?) customer service, our backup goes south. On the other hand, they’re feeling guilty and I’m using that to get as much attention as I can. Ultimately, if we can get the data recovered from the old boards that’s 90% of the content. But I’m still not thrilled, and I’m not letting them off the hook that fast.
In the meantime, we’ve got a new server document root and SQL installation and I’ve pulled some of Kevin’s templates from my hard drive. So the design should look pretty familiar and the blog is, as I already mentioned, up. I’ll push for full recovery, but the wonderful world of “day job” requires some attention too. More when there’s more.